STREAMING FAQS
We have tried to provide basic advice below to many of our frequently asked questions.
We are sure you will have more so please get in touch.
General
Q. This is all new to us and we are going to need help, can you guide us through?
A. Yes. Many of our new clients have never professionally live streamed before. We guide them through the process and can provide as much hand holding as is required. Just let us know your skill level when enquiring.
Q. Is live streaming expensive?
A. Live streaming your conference/event is a lot less expensive than it was 5 years ago and is a lot more affordable than most people think.
It can even be delivered with just one camera.
Q. What's the difference between a webcast and a webinar?
A. We have the answer here.
Q. Does live streaming provide a good return on investment?
A. We think so. Read our article on this here.
Q. Will a live broadcast reduce the in-person attendees to my event?
A. Not in our experience. Quite the opposite actually happens. Clients have reported that they have seen an increase in physical attendance after implementing live streaming of their event. We can’t make any promises of this though… By adding an online presence with a live stream, you are offering a more robust experience that allows the at home/office viewers to also take part in your event.
Q. Do virtual viewers then turn into physical attendees?
A. They can, and do! Leveraging your event as a networking opportunity as well as an educational one is in our opinion, a huge factor in virtual to physical attendance conversion. Statistics show that 30% of virtual attendees have converted to physical attendees the following year. In addition, live streaming can be a huge attendee retention opportunity, as individuals that are usually physical attendees can become virtual attendees and still feel like they are part of the event.
Q. Do you work with charities?
A. Yes we do. We love supporting their work. Read more here.
Q. Do you offer any help?
A. You can read some articles here.
Content
Q. Can we incorporate previously shot videos and PowerPoint?
A. Yes. We offer full production with graphics, videos, titles and PowerPoint. You can provide this to us in advance or we can also create this for you for an extra charge.
Q. What do you show in between talks/sessions?
A. There are a few options that have been successful in filling the gap in between sessions. One would be selling space to exhibitors or sponsors to run promotional videos during that time. We can provide our EVENT TV service to interview attendees or speakers. This has been extremely well received by the virtual audience, as it provides them a whole new level of content not provided to the on-site attendees.
Q. Can we have a sponsor for the broadcast?
A. Yes. We can add the sponsor’s logos directly on the screen by way of a watermark or small image. We can also run a promotional video at the beginning of the stream or in between sessions.
Q. Can we have a private broadcast that only our followers can see?
A. Yes. We can deliver this on your own website or on our generic unbranded site with a simple event page for your event(s) with individual member sign up and login.
Q. Can our virtual attendees ask questions live?
A. Yes, the virtual audience can ask a question through the player or via a dedicated feed. The questions can then be delivered to one of your team on site to moderate or read directly by the speaker.
Q. Are all the broadcasts also recorded?
A. Most platforms like YouTube will create an almost instant on-demand version of the broadcast for people to view. Sessions that get live streamed can also be recorded and can be available for on-demand viewing or editing after the event.
Q. Do you also offer event filming and editing?
A. Yes. see more here.
Technical
Q. Do we have to provide the broadband if you live stream with for us?
A. No but it’s cheaper if you can. We have our own broadband provided by our bonded cellular encoders and we also use satellite vans but you will pay for the data used so if you can provide some it will keep the costs down. Read more about bonding here.
Q. Do I pay per online viewer?
A. Not normally. We normally uses a CDN like YouTube or Vimeo to stream to which is free to use.
Q. Are the broadcasts viewable on a mobile device?
A. Yes. Virtual attendees can access the live stream on their mobile devices. In some cases, only the video will be delivered to the phone to maintain the quality of the experience for the user.
Q. Is there a limit to the amount of people who can view the broadcast?
A. No. A lot of other companies will charge you per viewing hour but we don't believe in that.
Q. How many of your crew will attend our event and do you provide everyone?
A. It depends on how large the event is. There would normally be at least two staff per event, a Camera Operator and a Production Technician but a livestream can be delivered with just one Camera Operator.